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Because each one of our massages are customized to help you reach your individual wellness goals, please arrive between 5-10 minutes prior to your appointment time so your massage therapist can discuss your goals for the session. 

BOOKING POLICIES

CANCELLATION

If you must cancel your appointment please let us know at least 8 hours  before your scheduled appointment time to allow us the opportunity to rebook your appointment slot. If you are unable to give 8 hours advance notice you will be charged 50% of the amount of your missed appointment. Any appointment cancelled within 4 hours of the scheduled appointment time will be charged the full service amount. 

 

Cancellation fees will be charged to the credit card on file or deducted from the gift certificate or voucher's total value. 

LATE ARRIVAL

 Because each one of our massages are customized to help you reach your individual wellness goals, please arrive between 5-10 minutes prior to your appointment time so your massage therapist can discuss your goals for the session. 

If you are running late for your scheduled appointment please call us immediately at 504-833-1100. 


If you arrive late, your session may be shortened  to accommodate others whose appointments follow yours.  Depending on how late you arrive, your therapist will determine if there is enough time remaining to start a treatment.

 

Regardless of the length of the treatment actually given, you will be responsible for the full session. Out of respect and consideration to the therapist and fellow clients, please plan accordingly and be on time.

NO SHOW

Failure to arrive for a scheduled appointment will result in 100% of the scheduled appointment's service fee to be charged to the credit card on file or deducted from the gift certificate or voucher's total value.

GET IN TOUCH

534 Oaklawn Dr. Metairie, LA 70005 

504-833-1100

Monday-Saturday

9 am - 8 pm

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Massage & Wellness