Thank you for choosing
Body Mechanix Massage & Wellness
We ask that you arrive 5 (no more than 10) minutes prior to your appointment time in order to discuss your goals of the session with your therapist. We understand that unanticipated events happen occasionally in everyone's life. In our desire to be effective and fair to all clients, the following policies are honored:
Cancellation Policy ⦁ 8 hours advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give 8 hours advance notice you will be charged 50% of the amount of your missed appointment. If appointment is reserved with a gift certificate or voucher, the gift certificate or voucher will be docked 50% of the service. Any appointment cancelled within 4 hours of the appointment time will be charged the full amount of the missed appointment. This amount will be charged to your card on file or redeemed from your gift certificate or voucher.
No Shows ⦁ Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a "no show." You will be charged the full session amount for your missed appointment. This amount will be charged to your card on file or redeemed from your gift certificate or voucher.
Late Arrivals ⦁ If you feel you will be running late for your scheduled appointment with Body Mechanix, please call us immediately @ 504-833-1100.
⦁ If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending on how late you arrive, your therapist will determine if there is enough time remaining to start a treatment.
⦁ Regardless of the length of the treatment actually given, you will be responsible for the full session. Out of respect and consideration to the therapist and fellow clients, please plan accordingly and be on time.